Serenity Tibet

Phone: 720.946.8881

Order Info

Hands-on training on how to play Himalayan Singing Bowls for sound & vibrational healing. 3 levels available, Beginner, Intermediate and Advanced. For more information, please check classes available workshops from Atma Buti Sound and Vibrational School.

Rest assured that your credit card order is safe with us. Every time you share your credit card number, billing and shipping information, we use the industry-standard Secure Sockets Layer (SSL) technology to prevent your sensitive information from being intercepted.  We also encrypt your credit card number when we store your order.

We use Paypal and WooCommerce to capture and store your payment information. WooCommerce has been audited by the WordPress core contributors to ensure that the code is secure. We also make frequent updates to our site to ensure all the latest security patches are in place.

We welcome wholesale inquiries. Our products come to us directly from the source worldwide so you’ll be assured of the most competitive wholesale pricing. If you’re a distributor, retailer or e-tailer looking to set up a wholesale account, please contact us by submitting the following information via our wholesale form and include the following information for faster processing:

  1. Business Tax ID
  2. Resale Certificate Number
  3. Business Mailing Address
  4. Type of Business (Retailer, E-Tailer, Catalog etc.)
  5. Website Address
  6. How long has your company been in business?

We offer 100% satisfaction on all of the products we sell and ship. If for any reason you’re not satisfied with any of the products you’ve received, you may return any items within 30 days of delivery for a full refund or exhcnage.

Please contact us to initiate the return for credit or exchange.

We offer free Ground Shipping on all orders above $100 USD. Free Shipping only applies to locations within the 48 states of USA, not including Alaska and Hawaii.

We can ship to most addresses around world. You, the customer, is responsible for taxes and tariffs. Note that we may be subject to certain restrictions on some products, due to size and weight, and as such, some products may not be feasible to be shipped to international destinations.

We offer standard shipping options such as:

  • Ground
  • 3 Day
  • 2nd Day
  • Next Day

Please contact us if you’d like us to ship using your shipping account.

Products returned within 30 days of delivery will be eligible for a full refund.

  • A 10% restocking fee may apply.
  • Serenity Tibet is unable to accept any returns for international orders.
  • Please inspect your delivery upon receipt to make sure it has not been damaged during shipment. If your shipment has been damaged, please email sales@serenitytibet.com within 3 business days to initiate a replacement.
  • Merchandise that has been damaged or altered by the customer cannot be returned for a full refund.
  • Shipping charges are non refundable unless the error is on our part (we shipped the wrong item for example).
  • Returns and exchanges can take between 7-14 business days.
  • No returned merchandise will be accepted without an RMA Number (Return Merchandise Authorization).
    • Contact sales@serenitytibet.com to initiate the RMA process.
    • You will receive a confirmation of your RMA request as well as a RMA number and return shipping instructions. It can take up to 5 days to receive the confirmation, RMA#, and Return Instructions.

All of the information you provide to Serenity Tibet is for the purpose of processing your order only. Your information will not be sold, traded, shared, or anything of that nature. We only use the information you provide to us to get what you ordered to you. Only information that is needed to complete an order through a third party will be shared, such as your shipping address. We have established agreements with the third parties that we do business with to ensure that your information is kept strictly confidential.

Most if not all emails sent to you are directly connected to the order that you placed with us. On occasion, we may send you emails with special offers or announcements about upcoming events, tradeshows or classes. We do this to share information with you that we believe may interest you. You may easily unsubscribe at any time if you choose not to receive any further emails.

If you have any questions about your privacy or confidentiality, please feel free to contact us.