Rest assured that your credit card order is safe with us. Every time you share your credit card number, billing and shipping information, we use the industry-standard Secure Sockets Layer (SSL) technology to prevent your sensitive information from being intercepted. We also encrypt your credit card number when we store your order. We use Paypal and WooCommerce [...]
We welcome wholesale inquiries. Our products come to us directly from the source worldwide so you'll be assured of the most competitive wholesale pricing. If you’re a distributor, retailer or e-tailer looking to set up a wholesale account, please fill out our Serenity Tibet Wholesale Application Form and submit the requested information to us for faster [...]
We offer 100% satisfaction on all of the products we sell and ship. If for any reason you're not satisfied with any of the products you've received, you may return any items within three (3) business days of delivery for a full refund or exhcnage. Please email us at firstname.lastname@example.org to initiate the return for credit [...]
We offer free Ground Shipping on all orders above $500 USD. Free Shipping only applies to locations within the 48 states of USA, not including Alaska and Hawaii.
We use UPS to ship most of the large packages. We offer standard shipping options such as: Regular Ground 3rd Day 2nd Day Next Day By default, we use regular ground to ship your order, unless requested for other shipping options. Please specify your request writing us at email@example.com, if you'd like us to ship [...]
Products returned within 3 days of delivery will be eligible for a full refund. A 9% restocking fee may apply. Serenity Tibet is unable to accept any returns for international orders. Please inspect your delivery upon receipt to make sure it has not been damaged during shipment. If your shipment has been damaged, please email firstname.lastname@example.org within 3 business [...]
All of the information you provide to Serenity Tibet is for the purpose of processing your order only. Your information will not be sold, traded, shared, or anything of that nature. We only use the information you provide to us to get what you ordered to you. Only information that is needed to complete an order [...]