We offer free Ground Shipping on all orders above $500 USD. Free Shipping only applies to locations within the 48 states of USA, not including Alaska and Hawaii.
We can ship to most addresses around world. You, the customer, is responsible for taxes and tariffs. Note that we may be subject to certain restrictions on some products, due to size and weight, and as such, some products may not be feasible to be shipped to international destinations.
We use UPS to ship most of the large packages. We offer standard shipping options such as: Regular Ground 3rd Day 2nd Day Next Day By default, we use regular ground to ship your order, unless requested for other shipping options. Please specify your request writing us at firstname.lastname@example.org, if you'd like us to ship [...]
Products that are returned within 3 days of delivery will be only eligible for a full refund. Claims on damaged goods must be reported within three (3) business days with a photo to: email@example.com. Serenity Tibet is unable to accept any returns for international orders. Please inspect your delivery upon receipt to make sure it has not [...]